Frequently Asked Questions

What is a Facial?

It is a multi-step skin treatment that is one of the best ways to care for your skin. It is performed by a licensed aesthetician that cleanses, exfoliates, and nourishes the skin to promote a clear, well-hydrated complexion. The removal of blackheads and whiteheads, known as extractions, may be performed if required. It is the most effective when it is part of a daily skin care regimen. In addition, you will receive the advice on the best way to care for your skin.

How Often Should I Get A Facial?

Ideally, it is recommended to receive a facial monthly because that is how long it takes the skin to regenerate. If you are trying to clear up a case of acne, especially at the beginning, bi-weekly visits are highly recommended.

What Causes Acne?

Acne occurs when the pores on your skin become blocked with oil, dead skin, or bacteria. The three common causes are either too much oil is produced by your follicles, dead skin cells accumulate in your pores, or bacteria builds up in your pores. There are also certain risk factors for developing acne such as hormonal changes caused by puberty or pregnancy, certain medications such as birth control pills or corticosteroids, and genetics. It can be found almost anywhere on your body, but most commonly develops on the face, back, neck, chest, and shoulders.

4 Grades of Acne:

  • Grade 1 is the mildest form of acne and consists of open and closed comedones (whiteheads and blackheads)

  • Grades 2 and 3 are moderate acne that is characterized by whiteheads, blackheads, inflammation, redness, papules and pustules. Scarring tends to be more noticeable with this grade.

  • Grade 4 is the most advanced form of acne including the same qualities as grades 1-3 but in an extreme case with the appearance of cysts. This grade requires medical attention and your aesthetician can refer you to a Dermatologist.

How Can Skincare Treatments Help to Treat Acne?

For Grades 1-3, a consistent treatment regimen is recommended. Some common treatments are an acne facial, chemical peel series, or microdermabrasion series. Your aesthetician can review various treatment options that will work for your skin.

What are Extractions?

Extractions are considered to be one of the most important elements of a facial if you have blackheads or whiteheads. They occur after the skin has been thoroughly cleansed, exfoliated, and steamed. This helps to soften the sebum and dead skin cells that are clogging a pore. It is performed by the aesthetician with either their fingers or an extraction tool.

What is a Chemical Peel?

A chemical peel is a technique used to improve the appearance of the skin by applying a chemical solution. This solution causes the skin to exfoliate and eventually peel off. The new, regenerated skin is usually smoother and less wrinkled than the old skin. While this treatment is not painful, you may experience stinging, redness, or irritation. Chemical peels cannot be performed on anyone who is pregnant/nursing, has taken Accutane within the last six months, has psoriasis, eczema, dermatitis, or rosacea, has used Retin-A, Renova, prescription skin care products, products that contain ascorbic acid, bleaching or skin-lightening agents, or other acid-based products in the last 48 hours.

Three Basic Types of Chemical Peels

  • Superficial “Lunchtime” Peel: Uses Alpha-hydroxy acid or another mild acid to penetrate the outer layer of the skin for a gentle exfoliation. This treatment is used to improve the appearance of mild skin discoloration and rough skin. It requires up to 7 days to heal.

  • Medium Peel: Uses Glycolic or Tricholoracetic acid to penetrate the outer and middle layers of the skin to remove damaged skin cells. This treatment is used to improve age spots, fine lines and wrinkles, and moderate skin discoloration. It requires up to 14 days to heal.

  • Deep Peel: Uses Tricholoracetic acid or phenol to deeply penetrate the middle layer of the skin to remove damaged skin cells. This treatment removes moderate lines, age spots, freckles, and shallow scars. This peel can only be performed by a physician, or under physician supervision.

What is Dermaplaning?

Dermaplaning is a physical exfoliation procedure that exfoliates the epidermis (outermost layer of the skin) by removing the fine vellus hair ("peach fuzz") to reveal healthier glowing skin. This hair often causes a buildup of dirt and oils in the follicles. It is a great treatment if you are pregnant or nursing and desire a deep exfoliation.

What is a Microdermabrasion facial?

Microdermabrasion is a powerful mechanical exfoliation treatment that uses a diamond tips. It is considered to be one of the easiest, safest, and most effective anti-aging treatments because it softens fine lines and wrinkles, helps to smooth coarsely textured skin, and minimizes the appearance of shallow scars and pore size.

What is LED Light Therapy?

LED Light Therapy is a painless skin-care treatment that uses red, blue, or combination of non-UV light to plump up aging skin by boosting collagen production, and treats mild to moderate acne by killing the bacteria responsible for breakouts. The recommended treatment plan is a weekly treatment for six weeks, followed by a maintenance treatment every month or two.


A microcurrent facial is often referred to as a “natural” facelift. ... A microcurrent facial emits extremely low-voltage electrical currents (hence 'micro' current), which mirror your own body's electrical currents, on a cellular level to repair damaged skin and stimulate collagen and elastin production. For optimal results, we recommend starting with six or seven consecutive weekly visits, and then a regularly scheduled treatment once a month.